Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your dedicated partner for comprehensive disaster restoration and recovery services within Charlotte, NC. We understand that disaster situations, whether caused by water damage, fire, mold, storms, or other unforeseen events, can be incredibly stressful and disruptive to your life or business. At Kustom, we are committed to providing prompt, professional, and effective restoration services to help you recover and return to normal as quickly and safely as possible.
Our team of highly trained and certified technicians is fully equipped to handle the full spectrum of restoration needs emanating from various types of emergencies. We pride ourselves on our expertise in water extraction and drying, fire damage cleanup and smoke odor removal, mold remediation, and reconstruction services. We utilize state-of-the-art equipment and advanced techniques to ensure thorough cleanup, effective drying to prevent secondary damage, and meticulous reconstruction that meets or exceeds industry standards and manufacturer guidelines.
When disaster strikes, time is of the essence. Kustom Disaster Restoration operates with a rapid response protocol designed to minimize damage and prevent further issues. Our process begins with a detailed assessment to understand the scope of the problem and develop a customized restoration plan. We prioritize your safety throughout the process, ensuring that our methods are safe and effective.
We understand that dealing with insurance claims can be complex. Our team is experienced in coordinating with insurance providers to streamline the claims process, allowing you to focus on recovery. We work directly with your insurance company to ensure that all necessary steps are taken efficiently, maximizing your claim value and facilitating a smoother restoration journey.
At Kustom Disaster Restoration, we are more than just restoration experts; we are compassionate partners committed to helping you navigate a difficult time. We are locally focused, dedicated exclusively to serving the Charlotte, NC area from our Indian Trail location. Our commitment is to provide exceptional service with integrity, ensuring that your property is restored to its pre-loss condition, and that you feel supported throughout the entire process.
For immediate assistance or to learn more about how Kustom Disaster Restoration can help you, please contact us at (704) 727-4740 or visit our website at https://kustom.us/location/charlotte-nc/.
Frequently Asked Questions
Q1: What types of disasters do you handle at your Indian Trail location?
A1: Kustom Disaster Restoration at 1023 Van Buren Ave, Indian Trail, NC 28079 handles a wide range of disaster scenarios. This includes, but is not limited to, water damage from burst pipes, leaking roofs, or flooding; fire damage from structure fires; mold remediation resulting from water intrusion or high humidity; and damage caused by severe weather events like storms or wind.
Q2: How quickly can your team respond to a disaster in Charlotte?
A2: We understand the urgency following a disaster. Kustom Disaster Restoration is committed to a rapid response. Our team aims to dispatch technicians to your property in Charlotte, NC, often within hours of your initial contact, depending on the severity and nature of the emergency. We work efficiently to begin the assessment and mitigation process as quickly as possible.
Q3: Do you work directly with insurance companies for claims in the Charlotte area?
A3: Yes, absolutely. Kustom Disaster Restoration has extensive experience working with insurance companies serving the Charlotte, NC area. We understand the complexities of insurance claims and can assist you in coordinating with your provider, documenting damage accurately, and ensuring your claim is processed fairly and efficiently.
Q4: What is the process for mold remediation after water damage in Charlotte?
A4: Our mold remediation process following water damage in Charlotte, NC, is thorough and science-based. It typically involves identifying and addressing the source of moisture, containing the affected area to prevent mold spread, removing contaminated materials, cleaning and sanitizing affected surfaces, and finally, verifying the effectiveness of the remediation through testing if necessary.
Q5: Can I get emergency assistance outside regular business hours from your Indian Trail office?
A5: Yes, emergencies can happen anytime. Kustom Disaster Restoration understands that. We offer emergency contact options specifically for urgent situations occurring outside standard business hours. Please call our main line at (704) 727-4740 and request immediate assistance, and we will connect you with a team member ready to respond to your urgent needs in Charlotte, NC.